Privacy Policy
At Spiritual Aura, accessible from https://spiritualaura.in, we respect and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information.
📌 1. Information We Collect
When you use our website or services, we may collect the following types of information:
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Personal Details: Name, email address, phone number, billing/shipping address.
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Order Information: Product preferences, purchase history, payment status.
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Device & Usage Data: IP address, browser type, pages visited, time spent on the site.
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Communication Records: Emails, chats, and customer support messages.
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Media: Unboxing videos, images related to claims (if submitted voluntarily).
📦 2. How We Use Your Information
We use your data for:
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Processing orders and shipping products.
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Providing customer service and handling return/refund claims.
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Sending order confirmations, updates, and promotional content.
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Ensuring product and service improvements.
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Preventing fraud, abuse, and unauthorized access.
We do not sell, rent, or trade your personal information to third parties.
🔐 3. Data Security
We implement industry-standard security measures to protect your personal data. However, no system is entirely foolproof. While we strive to protect your information, we cannot guarantee absolute security.
⚠️ 4. Fraud Prevention Notice
Spiritual Aura will never ask for your payment details or personal banking information via phone, email, or messaging apps for prize claims. If you receive any such communication, do not respond.
We are not responsible for any financial loss caused by interaction with fraudulent parties claiming to represent us.
📧 5. Communication & Marketing
By providing your email or phone number, you consent to receive transactional messages and limited promotional content. You can opt out of marketing emails at any time by clicking the unsubscribe link or contacting us directly.
📁 6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined above or as required by law (e.g., tax or legal obligations).
🧑⚖️ 7. Your Rights
Depending on your local laws, you may have the right to:
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Access the data we hold about you.
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Request correction of incorrect or outdated information.
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Request deletion of your data (unless legally restricted).
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Withdraw consent for marketing communications.
🌐 8. Third-Party Services
Our website may contain links to third-party platforms (e.g., payment gateways or shipping services). We are not responsible for the privacy practices of these external sites.
🧾 9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
📞 10. Contact Us
For any questions, concerns, or requests related to this Privacy Policy or your data, contact us at:
